Shipping & Returns

SHIPPING:

New Zealand Shipping

All orders placed will be processed the following business day after payment has been received. Please allow 1-2 business days for delivery of merchandise (it will take 2-5 days for rural delivery). We are using New Zealand Couriers and Castle Parcels. Super Freight is used for Ride On Cars only.

Please Note if your shipping address is within Auckland, your non-courier bag parcels (these do not include courier bags) will be send by New Zealand Couriers. 

SHIPPING COSTS will automatically be calculated in your shopping cart as you process the order on this web site.

NO SATURDAY DELIVERY.

*RIDE ON TOYS are excluded from All FREE SHIPPING OFFERS. 

International Shipping

All delivery times depend on specific courier company logistical time frames, and local custom processing times. 

For most customers we suggest using EMS Express, delivery takes 5-6 days after being picked up from our warehouse.

For Airmail parcel, delivery takes around 15 days after being picked up from our warehouse.

All parcell sent out by Hobby Station will come with track and trace No. so that you can check your parcel anytime on line.

Please make sure the parcel is in good condition, and no damage caused by courier before you sign for the parcel.
We won’t accept any claim for damage or loss once parcel has been signed for. If you found the merchandise has been damaged when you receive the parcel, please take a photo if you can, and return it to the driver, and don’t sign for it.

 

ORDERING:
Please use the online shopping cart when ordering. Its easy and simple to follow. Otherwise note down the product codes that you are interested in and give us a call or email to discuss.

PAYMENT:
CREDIT CARD: We accept Visa and Mastercard payment so please use this facility from the shopping cart. - Paypal-

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BANK TRANSFER:

If you would prefer to pay by bank transfer or deposit straight into our bank account then please put the order through and select the "Bank Transfer" option. Please quote your Order Number and your account name when you choose to pay in this way.

Our Bank account details as follow:

 

Bank : BNZ

Account name: HOBBY STATION LTD

Account No. 02-1256-0040318-000

 

GST: All prices displayed on the website are in $NZD and include GST. 

Questions & Phone Orders

3/103 Cryers Road
(Best Entrance from Transport Place)
East Tamaki, 2013, Auckland
Call us: 09-265-1041

Safe Payment Options

Fast & Reliable Service

We look after all our customers

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